No Refunds or Exchanges: Due to the personalized nature of our bespoke and tailor-made suits, these items are crafted specifically to your measurements and cannot be returned, exchanged, or refunded once the order is processed.
Quality Assurance: We ensure every custom piece meets our high standards before delivery to minimize any issues.
2. Standard Sizes (S, M, L, XL)
Exchange Only: Items ordered in standard sizes (Small, Medium, Large, Extra Large) are eligible for exchange only.
No Cash Refunds: We do not offer cash refunds for standard-sized items; however, you may exchange them for a different size of the same product, provided the item is in its original, unworn condition with tags attached.
Timeline: Exchange requests must be initiated within 7 days of receiving your order.
3. Conditions for Exchange
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.
